Alimak Service is a global leader in vertical access service solutions, providing a full range of service, parts, and training solutions. Delivered by a worldwide service support network across 100 countries, Alimak Service’s mission is to ensure the highest level of product uptime and safety over the total life cycle of all Alimak Group equipment.
The skilled service technicians at Alimak Service are often responsible for coordinating replacement solutions for facade access equipment. Each service centre globally features dedicated technicians and resources for managing the complete process from the initial evaluation to the final installation and re-certification.
Learn more about the replacement projects of facade access systems undertaken by Alimak Service:
One Oxford Centre, Pittsburgh
One Oxford Centre is one of Pittsburgh’s most well-known structures. The 187-meter-high structure, which was completed in 1983, accommodates a variety of commercial firms and retailers. Alimak Service oversaw the installation of a new facade access system to replace the existing solution, which consisted of four twin arm rolling davit units that were installed during the building’s construction in the 1980s. The innovative and cost-effective solution, developed with CoxGomyl, consisted of four twin jib building maintenance units.
Lloyds of London, London
The Lloyd’s of London building is an essential landmark in London’s Central Business District. The building’s facade is a prominent example of Britain’s modern architectural style in the last half-century, contrasting the country’s significant historical buildings. Alimak Service in coordination with Manntech, updated the building’s ageing facade access system consisting of 17 replacement building maintenance units in total, allowing the Richard Rogers-designed structure to be maintained indefinitely.
Rockefeller Center, New York
1271 Avenue of the Americas is a significant historic structure in the American built environment. It was the first of four towers within the landmark Rockefeller Center, constructed in 1959. Alimak Service and CoxGomyl were entrusted with devising and executing a well-researched building access solution when it became evident that a new and modern facade access system was needed to protect this gem in the Manhattan cityscape. The Alimak Service team delivered a facade access solution incorporating two building maintenance units for a seamless installation using various installation methods and pre-planned strategies.
Contact the team at Alimak Service to learn more about the range of installation methods and after sales support available.
Wherever our customer’s equipment is in the world, Alimak Service offers a range of solutions tailored to maximise your equipment’s productivity. Through a global service support network, Alimak Service provides comprehensive packages designed to care for all Alimak Group products and the people who operate them.
Comprehensive service solutions
Alimak Service provides a wide variety of service solutions specifically built to fulfil the needs of all customers who operate in a wide range of challenging conditions. Alimak Service’s personnel and service centres are strategically located near our customers’ equipment, allowing us to respond quickly when they need general maintenance, refurbishments, training, or inspections.
Total lifecycle management
Alimak Service offers a variety of product support packages designed to handle the lifecyle of equipment, allowing our customers to focus on operation rather than maintenance. The support packages combine features from the Alimak Service product and customer support offering with additional customised benefits to meet each customer’s specific needs.
Fully certified technicians
Alimak Service’s technicians have received factory training and are fully certified to work at heights and in specialised situations. Furthermore, because safety is at the heart of all service delivery, customers can be confident that when they choose Alimak Service, their equipment will be maintained to the highest industry standards by the most qualified professionals.
Genuine spare parts
Alimak Group products are made with the highest quality components. They are manufactured in one of 12 product factories who produce genuine spare parts. Alimak Service only sells authentic spare parts made and sourced to the same exacting standards to ensure that the equipment is always in top working order.
Alimak Service actively supports and endeavours to improve procedures for the operation and maintenance of vertical access equipment through participation in some of the world’s leading safety and industry associations. To assist our customers in establishing that their equipment is consistent with the regulatory environment in which they operate, Alimak Service offers a variety of inspections and certifications for complete compliance.
Learn more about the full range of services available from Alimak Service, or contact the team to organise support for your Alimak Group products.
Alimak Service provides industry-leading product and customer support services to the owners and users of Alimak Group products and vertical access equipment worldwide.
The team’s expertise in maintaining vertical access equipment ensures that Alimak Service are the first choice for regular preventative maintenance. As specialists in the structural, electrical, mechanical, and hydraulic systems of Alimak, CoxGomyl, Manntech and Avanti equipment, customers can rest assured that all products will achieve optimal working conditions throughout their entire operating lifespan.
In fact, the benefits of implementing a preventative maintenance schedule are copious.
Longer product lifespan
The predominant factor many product owners put in place a preventative maintenance plan for is to extend its operational lifespan. Alimak Service use only genuine spare parts and follow OEM specifications when carrying out maintenance operations. It is a simple fact that any item well cared for overtime will remain in working condition for longer. You wouldn’t miss a car service, and the same should be said for the maintenance of vertical access equipment.
Reduced risk of breakdowns
Equipment left to operate without routine service is at risk of experiencing potential operational issues, regardless of how well the original engineering and construction if the equipment may be. Environmental exposure, user error or mere wear and tear from sustained use can cause unplanned breakdowns that cost a business time and money. This productivity loss can be minimised by scheduling preventative maintenance at a more suitable time.
The operation of vertical and facade access equipment often occurs at heights. This act poses a significant risk of injury or fatality in the event of a breakdown or malfunction. While all Alimak Group products are designed with abundant safety features and fail-safes to avoid such a situation, preventative maintenance ensures that these features and the equipment operate with minimised risks.
While preventative maintenance is a sustained cost, avoiding expensive emergency repairs and downtime is a key benefit. In the long term, this results in a minimised operational cost over the lifespan of the equipment, with the added benefit of expert advice well in advance when the time does come for a refurbishment or replacement. Moreover, Alimak Service offers payment agreements that best suit the client, from pay-as-you-go to planned service contracts.
Learn more about the range of service solutions from Alimak Service, or reach out to the team to discuss how implementing a preventative maintenance schedule could further benefit your equipment.
Wherever your equipment is in the world, Alimak Service offers a range of solutions that are tailored to maximise the productivity of your equipment. Through our global service support network, Alimak Service offers comprehensive packages that are designed to care for your products and the people who operate them.
As a part of a broad service offering, Alimak Service offer complete refurbishments for vertical access equipment. Across the globe, dedicated Alimak Service technicians can effectively manage the complete refurbishment process from the initial evaluation through to the final installation and re-certification.
The benefits of a refurbishment solution for Alimak Group products are abundant.
Reduced cost of ownership
When it comes to aging machines, often the cost of repairs for unplanned breakdowns can exceed the investment in a total refurbishment in the long run. Likewise, a replacement may be unfeasible if some parts are still in working order. Alimak Service offer a detailed proposal to assist customers in making an informed decision as to the cost effectiveness of the refurbishment.
All Alimak Service refurbishment projects are carried out according to the latest industry standards, meaning that the most modern technology is always used, often resulting in increased efficiency of operations and productivity on site. To illustrate, a refurbishment of an older model Alimak industrial elevator could see improvements in remote monitoring, ensuring that any future complications are identified in a timely manner.
Industry regulations regarding safety can change rapidly. Refurbishments provide an opportunity for upgrades relating to the mechanisms that safeguard against safety and keep operators away from harm. What’s more, this ensures that the equipment is fully compliant to the local regulatory framework.
Added site value
Refurbishment of vertical access equipment can in fact increase the value of the building or site on which it operates. For example, the provision of facade maintenance can protect against damage caused from environmental pressures or pests, ensuring its long-term condition, and increasing its market value. A worthy investment for the future.
Learn more about the provision of Alimak Service refurbishment solutions or contact the team to discuss how a refurbishment may benefit your Alimak Group equipment.
Alimak Service is a global leader in vertical access service solutions. We provide a full range of service, parts, and training solutions, delivered by a global service support network across 100 countries. Our mission is to ensure the highest level of product uptime and safety, over the total life cycle of your equipment.
Alimak Service are committed to ensuring safe working practices during the ongoing use of products and are dedicated to keeping our people, our customers and all those engaged with vertical access equipment, safe and compliant.
Outside of compliance, it is recommended that worksites develop a positive safety culture.
The safety culture of an organisation is the product of individual and group values, attitudes, perceptions, competencies, and patterns of behaviour that determine the commitment to, and style and proficiency of, an organisations health and safety management.
Organisations with a positive safety culture are characterised by communications founded on mutual trust, shared perceptions of the importance of safety and by confidence in the robustness of preventive measures.
As industry leaders, Alimak Service have collated three of the best practices to help foster this culture.
Provide diverse, high-quality training
All industrial and construction sites can benefit from regular, high-quality training. As industry practices develop, it is important that workers knowledge on safe working practices and product operation is kept up to date to avoid safety risks.
Alimak Service offers a wide range of training courses delivered through a blend of classroom and online learning-based resources. As a leader in the vertical access industry, we are dedicated to promoting the highest standards of training and work closely with several leading safety and industry organisations to ensure content delivered adheres to or exceeds regulatory and legislative framework.
Conduct regular equipment inspections
Regular inspections of Alimak Group equipment should be carried out both by trained service technicians and duty holders, to ensure optimal performance and safety is effectively maintained to safeguard against safety risks arising from compliance and maintenance issues. Likewise, the procedures implemented by equipment operators should be regularly monitored to ensure adherence to all relevant regulations and guidance is maintained.
Through our memberships to some of the world’s leading safety and industry organisations, Alimak Service actively promotes and seeks to improve practices for the operation and maintenance of vertical access equipment. To this effect, Alimak Service offers a wide range of inspections and certifications to support our customers in demonstrating that their equipment is compliant to the regulatory framework in which they operate, and their people are competent in its use.
Foster a culture of positive accountability
The responsibility of ensuring workplace safety and taking accountability for identifying potential hazards and risks should not be only limited to safety professionals. A culture of encouraging safety awareness and responsibility by all employees and contractors is key. Outside of practical safety solutions such as training and inspections, ensuring that a strong safety culture is in place is the most important step. This starts with senior management, who should set an example of a safety culture for all employees.
Contact the team at Alimak Service to learn more about the range of available services to help assist in developing a safe workplace culture.