Spotlight on installation services for facade access replacement solutions

Spotlight on installation services for facade access replacement solutions

Alimak Service is a global leader in vertical access service solutions, providing a full range of service, parts, and training solutions. Delivered by a worldwide service support network across 100 countries, Alimak Service’s mission is to ensure the highest level of product uptime and safety over the total life cycle of all Alimak Group equipment.

The skilled service technicians at Alimak Service are often responsible for coordinating replacement solutions for facade access equipment. Each service centre globally features dedicated technicians and resources for managing the complete process from the initial evaluation to the final installation and re-certification.

Learn more about the replacement projects of facade access systems undertaken by Alimak Service:

One Oxford Centre, Pittsburgh

One Oxford Centre is one of Pittsburgh’s most well-known structures. The 187-meter-high structure, which was completed in 1983, accommodates a variety of commercial firms and retailers. Alimak Service oversaw the installation of a new facade access system to replace the existing solution, which consisted of four twin arm rolling davit units that were installed during the building’s construction in the 1980s. The innovative and cost-effective solution, developed with CoxGomyl, consisted of four twin jib building maintenance units.

Lloyds of London, London

The Lloyd’s of London building is an essential landmark in London’s Central Business District. The building’s facade is a prominent example of Britain’s modern architectural style in the last half-century, contrasting the country’s significant historical buildings. Alimak Service in coordination with Manntech, updated the building’s ageing facade access system consisting of 17 replacement building maintenance units in total, allowing the Richard Rogers-designed structure to be maintained indefinitely.

Rockefeller Center, New York

1271 Avenue of the Americas is a significant historic structure in the American built environment. It was the first of four towers within the landmark Rockefeller Center, constructed in 1959. Alimak Service and CoxGomyl were entrusted with devising and executing a well-researched building access solution when it became evident that a new and modern facade access system was needed to protect this gem in the Manhattan cityscape. The Alimak Service team delivered a facade access solution incorporating two building maintenance units for a seamless installation using various installation methods and pre-planned strategies.

Contact the team at Alimak Service to learn more about the range of installation methods and after sales support available.

Why partner with Alimak Service?

Why partner with Alimak Service?

Wherever our customer’s equipment is in the world, Alimak Service offers a range of solutions tailored to maximise your equipment’s productivity. Through a global service support network, Alimak Service provides comprehensive packages designed to care for all Alimak Group products and the people who operate them.

Comprehensive service solutions

Alimak Service provides a wide variety of service solutions specifically built to fulfil the needs of all customers who operate in a wide range of challenging conditions. Alimak Service’s personnel and service centres are strategically located near our customers’ equipment, allowing us to respond quickly when they need general maintenance, refurbishments, training, or inspections.

Total lifecycle management

Alimak Service offers a variety of product support packages designed to handle the lifecyle of equipment, allowing our customers to focus on operation rather than maintenance. The support packages combine features from the Alimak Service product and customer support offering with additional customised benefits to meet each customer’s specific needs.

Fully certified technicians

Alimak Service’s technicians have received factory training and are fully certified to work at heights and in specialised situations. Furthermore, because safety is at the heart of all service delivery, customers can be confident that when they choose Alimak Service, their equipment will be maintained to the highest industry standards by the most qualified professionals.

Genuine spare parts

Alimak Group products are made with the highest quality components. They are manufactured in one of 12 product factories who produce genuine spare parts. Alimak Service only sells authentic spare parts made and sourced to the same exacting standards to ensure that the equipment is always in top working order.

Complete compliance

Alimak Service actively supports and endeavours to improve procedures for the operation and maintenance of vertical access equipment through participation in some of the world’s leading safety and industry associations. To assist our customers in establishing that their equipment is consistent with the regulatory environment in which they operate, Alimak Service offers a variety of inspections and certifications for complete compliance.

Learn more about the full range of services available from Alimak Service, or contact the team to organise support for your Alimak Group products.

Why opt for preventative maintenance?

Why opt for preventative maintenance?

Alimak Service provides industry-leading product and customer support services to the owners and users of Alimak Group products and vertical access equipment worldwide.

The team’s expertise in maintaining vertical access equipment ensures that Alimak Service are the first choice for regular preventative maintenance. As specialists in the structural, electrical, mechanical, and hydraulic systems of Alimak, CoxGomyl, Manntech and Avanti equipment, customers can rest assured that all products will achieve optimal working conditions throughout their entire operating lifespan.

In fact, the benefits of implementing a preventative maintenance schedule are copious.

Longer product lifespan

The predominant factor many product owners put in place a preventative maintenance plan for is to extend its operational lifespan. Alimak Service use only genuine spare parts and follow OEM specifications when carrying out maintenance operations. It is a simple fact that any item well cared for overtime will remain in working condition for longer. You wouldn’t miss a car service, and the same should be said for the maintenance of vertical access equipment.

Reduced risk of breakdowns

Equipment left to operate without routine service is at risk of experiencing potential operational issues, regardless of how well the original engineering and construction if the equipment may be. Environmental exposure, user error or mere wear and tear from sustained use can cause unplanned breakdowns that cost a business time and money. This productivity loss can be minimised by scheduling preventative maintenance at a more suitable time.

Enhanced safety

The operation of vertical and facade access equipment often occurs at heights. This act poses a significant risk of injury or fatality in the event of a breakdown or malfunction. While all Alimak Group products are designed with abundant safety features and fail-safes to avoid such a situation, preventative maintenance ensures that these features and the equipment operate with minimised risks.

Cost efficiency

While preventative maintenance is a sustained cost, avoiding expensive emergency repairs and downtime is a key benefit. In the long term, this results in a minimised operational cost over the lifespan of the equipment, with the added benefit of expert advice well in advance when the time does come for a refurbishment or replacement. Moreover, Alimak Service offers payment agreements that best suit the client, from pay-as-you-go to planned service contracts.

Learn more about the range of service solutions from Alimak Service, or reach out to the team to discuss how implementing a preventative maintenance schedule could further benefit your equipment.

What are the benefits of implementing refurbishment solutions?

What are the benefits of implementing refurbishment solutions?

Wherever your equipment is in the world, Alimak Service offers a range of solutions that are tailored to maximise the productivity of your equipment. Through our global service support network, Alimak Service offers comprehensive packages that are designed to care for your products and the people who operate them.

As a part of a broad service offering, Alimak Service offer complete refurbishments for vertical access equipment. Across the globe, dedicated Alimak Service technicians can effectively manage the complete refurbishment process from the initial evaluation through to the final installation and re-certification.

The benefits of a refurbishment solution for Alimak Group products are abundant.

  1. Reduced cost of ownership

When it comes to aging machines, often the cost of repairs for unplanned breakdowns can exceed the investment in a total refurbishment in the long run. Likewise, a replacement may be unfeasible if some parts are still in working order. Alimak Service offer a detailed proposal to assist customers in making an informed decision as to the cost effectiveness of the refurbishment.

  1. Increased productivity

All Alimak Service refurbishment projects are carried out according to the latest industry standards, meaning that the most modern technology is always used, often resulting in increased efficiency of operations and productivity on site. To illustrate, a refurbishment of an older model Alimak industrial elevator could see improvements in remote monitoring, ensuring that any future complications are identified in a timely manner.

  1. Improved safety

Industry regulations regarding safety can change rapidly. Refurbishments provide an opportunity for upgrades relating to the mechanisms that safeguard against safety and keep operators away from harm. What’s more, this ensures that the equipment is fully compliant to the local regulatory framework.

  1. Added site value

Refurbishment of vertical access equipment can in fact increase the value of the building or site on which it operates. For example, the provision of facade maintenance can protect against damage caused from environmental pressures or pests, ensuring its long-term condition, and increasing its market value. A worthy investment for the future.

Learn more about the provision of Alimak Service refurbishment solutions or contact the team to discuss how a refurbishment may benefit your Alimak Group equipment.

How to foster a culture of safe working practices

How to foster a culture of safe working practices

Alimak Service is a global leader in vertical access service solutions. We provide a full range of service, parts, and training solutions, delivered by a global service support network across 100 countries. Our mission is to ensure the highest level of product uptime and safety, over the total life cycle of your equipment.

Alimak Service are committed to ensuring safe working practices during the ongoing use of products and are dedicated to keeping our people, our customers and all those engaged with vertical access equipment, safe and compliant.

Outside of compliance, it is recommended that worksites develop a positive safety culture.

The safety culture of an organisation is the product of individual and group values, attitudes, perceptions, competencies, and patterns of behaviour that determine the commitment to, and style and proficiency of, an organisations health and safety management.

Organisations with a positive safety culture are characterised by communications founded on mutual trust, shared perceptions of the importance of safety and by confidence in the robustness of preventive measures.

As industry leaders, Alimak Service have collated three of the best practices to help foster this culture.

  1. Provide diverse, high-quality training

All industrial and construction sites can benefit from regular, high-quality training. As industry practices develop, it is important that workers knowledge on safe working practices and product operation is kept up to date to avoid safety risks.

Alimak Service offers a wide range of training courses delivered through a blend of classroom and online learning-based resources. As a leader in the vertical access industry, we are dedicated to promoting the highest standards of training and work closely with several leading safety and industry organisations to ensure content delivered adheres to or exceeds regulatory and legislative framework.

  1. Conduct regular equipment inspections

Regular inspections of Alimak Group equipment should be carried out both by trained service technicians and duty holders, to ensure optimal performance and safety is effectively maintained to safeguard against safety risks arising from compliance and maintenance issues. Likewise, the procedures implemented by equipment operators should be regularly monitored to ensure adherence to all relevant regulations and guidance is maintained.

Through our memberships to some of the world’s leading safety and industry organisations, Alimak Service actively promotes and seeks to improve practices for the operation and maintenance of vertical access equipment. To this effect, Alimak Service offers a wide range of inspections and certifications to support our customers in demonstrating that their equipment is compliant to the regulatory framework in which they operate, and their people are competent in its use.

  1. Foster a culture of positive accountability

The responsibility of ensuring workplace safety and taking accountability for identifying potential hazards and risks should not be only limited to safety professionals. A culture of encouraging safety awareness and responsibility by all employees and contractors is key. Outside of practical safety solutions such as training and inspections, ensuring that a strong safety culture is in place is the most important step. This starts with senior management, who should set an example of a safety culture for all employees.

Contact the team at Alimak Service to learn more about the range of available services to help assist in developing a safe workplace culture.

Remote monitoring with Alimak Service

Remote monitoring with Alimak Service

Alimak Service is a global leader in vertical access service solutions, providing a full range of service, parts and training solutions to owners and operators of Alimak Group equipment. What’s more, all Alimak Service solutions are delivered by a global service support network across 100 countries with the mission to ensure the highest level of product uptime and safety over the total life cycle of all equipment.

Remote monitoring is available as part of Alimak Service’s asset management servicing offering. Remote monitoring is an online platform specifically designed to monitor vertical access equipment. The remote monitoring portal collects and displays a wide variety of operational information and data, such as the number of starts and stops and hours in operation, to provide owners with an accurate analysis of the utilisation of their equipment. Moreover, remote monitoring also serves as a fault tracing tool to support the remote diagnosis of equipment to avoid unnecessary site visits and keep downtime to a minimum.

The supplementary benefits of implementing remote monitoring and management into operations on a construction or industrial site include decreased cost of ownership as faults are identified early and can be corrected before a major system overhaul is required. Additionally, the performance insights provided by the remote monitoring system can assist in decision making surrounding the equipment, such as when an additional system or upgrade may be required.

Many of Alimak’s projects have successfully utilised the remote monitoring system to assist in maintaining an optimal level of efficiency. In a construction application, the Bosco Verticale building development in Milan, Italy, demonstrates the benefits of the technology. During the construction of the two skyscrapers, two Alimak construction hoists were utilised, each fitted with a remote monitoring system to overcome the challenge of keeping hoist downtime to a minimum and meeting the construction deadline. The system regularly sent activity reports back to the job site engineers, ensuring that any potential issues were rectified swiftly.

Similarly, the monitoring system was equally helpful in an industrial application for the Boliden’s Aitik mine expansion project. A total of seven Alimak industrial elevators were delivered to the site in Sweden, each equipped with the monitoring technology for the efficient operation of the elevators around the clock.

Alimak Service and Alimak continuously invest in further developing the remote monitoring solution to offer new features bringing additional customer value. Contact the Alimak Service team to learn more about how the remote monitoring system could aid the operations of your Alimak equipment.

Alimak Service coordinates replacement facade access system for One Oxford Centre

Alimak Service coordinates replacement facade access system for One Oxford Centre

The One Oxford Centre is one of the most well-known structures in the Pittsburgh, Pennsylvania area. The 187-meter-tall building, built-in 1983, houses a variety of commercial firms and high-end merchants. The skyscraper has a radiant appearance that is reported to be greater than any other high-rise in the country, thanks to forty-three 1,500-watt spotlights that use 54,500 watts of energy to illuminate the structure. The One Oxford Centre’s common areas and amenities have recently undergone extensive modifications to appeal to progressive and modern technology enterprises.

Alimak Service, the global leader in vertical access service solutions, coordinated the delivery of a modern facade access system to replace the existing solution consisting of four twin arm rolling davit units which dated back to the construction of the building in the 1980s. Alongside CoxGomyl, Alimak Service was able to deliver a unique and cost-effective solution that utilised a creative method of installation that best suited the challenges of the established building.

Hellmuth, Obata, and Kassabaum created the building’s architecture to give the impression of four different towers, each with its own roof space. Through the expert offering of support services and consultation for the safe installation of permanent and temporary equipment, Alimak Service installed four twin jib building maintenance units, one for each of these roof terraces, each capable of travelling over the roof’s outer border on a track system.

The congested situation of the mature city needed a unique installation technique for each unit, which weighed more than 6 tonnes. Alimak Service deployed an air crane, a specific type of helicopter capable of efficiently transporting huge loads. This strategy necessitated extensive logistics planning, including the location of the staging area, the flight path, and the necessary traffic closures. Similarly, the team had to make sure that the roof sections of the One Oxford Centre were secure and clean for the crew to securely land each unit on the small flange twin track system, with all staff removed from the top three floors for added safety.

Learn more about Alimak Service’s provision of expert installation services, or contact the team to discuss how we can assist in the maintenance of your vertical or facade access equipment.

Training courses for operators of building maintenance units

Training courses for operators of building maintenance units

Alimak Service is a global leader in vertical access service solutions. Alimak Service provides a full range of service, parts, and training solutions, delivered by a global service support network across 100 countries.

It is Alimak Service’s belief that owner and operator training assists in upholding product quality and personal safety. As a driving force in the vertical and facade access industries, our technicians are dedicated to promoting the highest standards and work closely with several leading safety organisations to ensure the training content delivered adheres to or exceeds regulatory and legislative framework.

As the chosen service provider for Manntech and CoxGomyl, the leaders in premium facade access solutions, Alimak Service offers courses which are an essential for duty holders and operators of building maintenance units. The benefits of undertaking BMU specific training courses are abundant. Upon successful completion, owners and operators can benefit from increased safety, improved productivity, and boosted morale due to increased confidence.

Operator Basic Online Training

Participants in this 45-minute online course will learn about the obligations of BMU operators, with emphasis on how to operate CoxGomyl and Manntech BMU equipment safely, as well as how to comprehend essential instruction documents. Across six units, further topics covered include BMU components and operational regulations and legislations. Upon completion of this course, a certificate is issued with a validity of 24 months, with refresher courses required upon expiry.

Duty Holder Online Training

Students will get a grasp of the responsibility of the Duty Holder in this 45-minute online course which highlights the obligations that come with owning and operating a BMU. Specific topics covered include the requirement of safe usage and recordkeeping including an overview of the varying responsibilities between the duty holder and operator. This option is suitable for owners located outside of Australia and the UK. Upon completion of this course, a certificate is issued with a validity of 36 months, with refresher courses required upon expiry.

Duty Holder In-Person Course

Available in both Australia and the United Kingdom, the Duty Holder course outlined above can also be undertaken as a full day course in groups of four. Alimak Service’s training team will provide a comprehensive understanding of how to best own and operate a CoxGomyl or Manntech facade access system, with a certification awarded on completion which is valid for 36 months.

Alimak Service’s building maintenance training courses provide an opportunity to further improve upon the skills and knowledge of Manntech and CoxGomyl facade access equipment. Learn more about the wider range of training courses available.

The benefits of utilising genuine spare parts

The benefits of utilising genuine spare parts

Alimak Service is the world’s leading provider of vertical access service solutions. Alimak Service offers a comprehensive range of services through a global service support network of more than 100 countries. Our objective is to ensure the highest level of product uptime and safety throughout the entire life cycle of all Alimak Group equipment, including Alimak, CoxGomyl, Manntech, and Avanti.

Alimak Group’s vertical access solutions are designed and manufactured in 12 production facilities utilising the highest quality OEM components. Alimak Service, as a leading maintenance provider, provides genuine spare parts for all equipment services.

Alimak Service technicians guarantee ensure that these genuine spare parts are sourced directly from our product factories, ensuring that the original criteria are met for optimal performance. Moreover, with such a vast global network, Alimak Service can provide superior parts availability, reducing downtime on construction and industrial sites.

Outside of Alimak Service’s general commitment to sourcing high quality, genuine parts quickly, there is an abundance of benefits of employing genuine spare parts.

Lower total cost of ownership

By utilising replacement parts from a competitor brand, owners of Alimak Group equipment may save money in the short term. However, these parts will likely require more frequent maintenance as they aren’t explicitly designed for the intended use. As a result, repeated care or replacement may be required, adding up in the long run.

Constant Innovation

Alimak Service ensures that when sourcing replacement parts that the most up-to-date version is offered. OEMs are often updated as developments are made in the relevant technology and research fields. The same cannot be guaranteed for aftermarket parts.

Guaranteed compliance

Parts sourced from aftermarket retailers may not be covered by any applicable Alimak Group warranties. By utilising genuine spare parts from Alimak Service’s network, owners can continue to benefit from warranty when appropriate.

Increased safety

Alimak Service prioritises the safety of all operators of Alimak Group vertical access products. Unfortunately, the use of imitation parts can compromise the equipment’s overall security due to poor manufacturing, materials, or overall quality, placing operators at risk of hazards or machine failure.

Learn more about Alimak Service’s utilisation of genuine spare parts, or contact the Alimak Service team to discuss the implementation of a maintenance or servicing schedule for your Alimak Group equipment.