Alimak Service is a global leader in vertical access service solutions, providing a full range of service, parts, and training solutions. Delivered by a worldwide service support network across 100 countries, Alimak Service’s mission is to ensure the highest level of product uptime and safety over the total life cycle of all Alimak Group equipment.
The skilled service technicians at Alimak Service are often responsible for coordinating replacement solutions for facade access equipment. Each service centre globally features dedicated technicians and resources for managing the complete process from the initial evaluation to the final installation and re-certification.
Learn more about the replacement projects of facade access systems undertaken by Alimak Service:
One Oxford Centre, Pittsburgh
One Oxford Centre is one of Pittsburgh’s most well-known structures. The 187-meter-high structure, which was completed in 1983, accommodates a variety of commercial firms and retailers. Alimak Service oversaw the installation of a new facade access system to replace the existing solution, which consisted of four twin arm rolling davit units that were installed during the building’s construction in the 1980s. The innovative and cost-effective solution, developed with CoxGomyl, consisted of four twin jib building maintenance units.
Lloyds of London, London
The Lloyd’s of London building is an essential landmark in London’s Central Business District. The building’s facade is a prominent example of Britain’s modern architectural style in the last half-century, contrasting the country’s significant historical buildings. Alimak Service in coordination with Manntech, updated the building’s ageing facade access system consisting of 17 replacement building maintenance units in total, allowing the Richard Rogers-designed structure to be maintained indefinitely.
Rockefeller Center, New York
1271 Avenue of the Americas is a significant historic structure in the American built environment. It was the first of four towers within the landmark Rockefeller Center, constructed in 1959. Alimak Service and CoxGomyl were entrusted with devising and executing a well-researched building access solution when it became evident that a new and modern facade access system was needed to protect this gem in the Manhattan cityscape. The Alimak Service team delivered a facade access solution incorporating two building maintenance units for a seamless installation using various installation methods and pre-planned strategies.
Contact the team at Alimak Service to learn more about the range of installation methods and after sales support available.
Wherever our customer’s equipment is in the world, Alimak Service offers a range of solutions tailored to maximise your equipment’s productivity. Through a global service support network, Alimak Service provides comprehensive packages designed to care for all Alimak Group products and the people who operate them.
Comprehensive service solutions
Alimak Service provides a wide variety of service solutions specifically built to fulfil the needs of all customers who operate in a wide range of challenging conditions. Alimak Service’s personnel and service centres are strategically located near our customers’ equipment, allowing us to respond quickly when they need general maintenance, refurbishments, training, or inspections.
Total lifecycle management
Alimak Service offers a variety of product support packages designed to handle the lifecyle of equipment, allowing our customers to focus on operation rather than maintenance. The support packages combine features from the Alimak Service product and customer support offering with additional customised benefits to meet each customer’s specific needs.
Fully certified technicians
Alimak Service’s technicians have received factory training and are fully certified to work at heights and in specialised situations. Furthermore, because safety is at the heart of all service delivery, customers can be confident that when they choose Alimak Service, their equipment will be maintained to the highest industry standards by the most qualified professionals.
Genuine spare parts
Alimak Group products are made with the highest quality components. They are manufactured in one of 12 product factories who produce genuine spare parts. Alimak Service only sells authentic spare parts made and sourced to the same exacting standards to ensure that the equipment is always in top working order.
Alimak Service actively supports and endeavours to improve procedures for the operation and maintenance of vertical access equipment through participation in some of the world’s leading safety and industry associations. To assist our customers in establishing that their equipment is consistent with the regulatory environment in which they operate, Alimak Service offers a variety of inspections and certifications for complete compliance.
Learn more about the full range of services available from Alimak Service, or contact the team to organise support for your Alimak Group products.
Wherever your equipment is in the world, Alimak Service offers a range of solutions that are tailored to maximise the productivity of your equipment. Through our global service support network, Alimak Service offers comprehensive packages that are designed to care for your products and the people who operate them.
As a part of a broad service offering, Alimak Service offer complete refurbishments for vertical access equipment. Across the globe, dedicated Alimak Service technicians can effectively manage the complete refurbishment process from the initial evaluation through to the final installation and re-certification.
The benefits of a refurbishment solution for Alimak Group products are abundant.
Reduced cost of ownership
When it comes to aging machines, often the cost of repairs for unplanned breakdowns can exceed the investment in a total refurbishment in the long run. Likewise, a replacement may be unfeasible if some parts are still in working order. Alimak Service offer a detailed proposal to assist customers in making an informed decision as to the cost effectiveness of the refurbishment.
All Alimak Service refurbishment projects are carried out according to the latest industry standards, meaning that the most modern technology is always used, often resulting in increased efficiency of operations and productivity on site. To illustrate, a refurbishment of an older model Alimak industrial elevator could see improvements in remote monitoring, ensuring that any future complications are identified in a timely manner.
Industry regulations regarding safety can change rapidly. Refurbishments provide an opportunity for upgrades relating to the mechanisms that safeguard against safety and keep operators away from harm. What’s more, this ensures that the equipment is fully compliant to the local regulatory framework.
Added site value
Refurbishment of vertical access equipment can in fact increase the value of the building or site on which it operates. For example, the provision of facade maintenance can protect against damage caused from environmental pressures or pests, ensuring its long-term condition, and increasing its market value. A worthy investment for the future.
Learn more about the provision of Alimak Service refurbishment solutions or contact the team to discuss how a refurbishment may benefit your Alimak Group equipment.
The One Oxford Centre is one of the most well-known structures in the Pittsburgh, Pennsylvania area. The 187-meter-tall building, built-in 1983, houses a variety of commercial firms and high-end merchants. The skyscraper has a radiant appearance that is reported to be greater than any other high-rise in the country, thanks to forty-three 1,500-watt spotlights that use 54,500 watts of energy to illuminate the structure. The One Oxford Centre’s common areas and amenities have recently undergone extensive modifications to appeal to progressive and modern technology enterprises.
Alimak Service, the global leader in vertical access service solutions, coordinated the delivery of a modern facade access system to replace the existing solution consisting of four twin arm rolling davit units which dated back to the construction of the building in the 1980s. Alongside CoxGomyl, Alimak Service was able to deliver a unique and cost-effective solution that utilised a creative method of installation that best suited the challenges of the established building.
Hellmuth, Obata, and Kassabaum created the building’s architecture to give the impression of four different towers, each with its own roof space. Through the expert offering of support services and consultation for the safe installation of permanent and temporary equipment, Alimak Service installed four twin jib building maintenance units, one for each of these roof terraces, each capable of travelling over the roof’s outer border on a track system.
The congested situation of the mature city needed a unique installation technique for each unit, which weighed more than 6 tonnes. Alimak Service deployed an air crane, a specific type of helicopter capable of efficiently transporting huge loads. This strategy necessitated extensive logistics planning, including the location of the staging area, the flight path, and the necessary traffic closures. Similarly, the team had to make sure that the roof sections of the One Oxford Centre were secure and clean for the crew to securely land each unit on the small flange twin track system, with all staff removed from the top three floors for added safety.
Learn more about Alimak Service’s provision of expert installation services, or contact the team to discuss how we can assist in the maintenance of your vertical or facade access equipment.
Alimak is a worldwide leading brand for industrial elevators built to withstand challenging environments over many years of use. Any equipment, however, will naturally be subject to aging. With technology constantly evolving, components may become surpassed by emerging advances in vertical access engineering.
Alimak Service offers an extensive programme of refurbishment and upgrade solutions that can effectively extend the life and improve the performance of aging industrial elevators. This can be a cost-effective solution in place of a complete elevator replacement.
Alimak Service can commonly return industrial elevators to factory-standard. This further leverages your investment in a reliable vertical access system and minimises the expense and downtime associated with unscheduled repairs or declining performance of aging equipment. A refurbishment or upgrade will often enhance the performance of ageing industrial elevators. Upgrades across mechanical and structural systems can increase efficiency and positively impact productivity. The focus might also include upgrades to electrical and control systems.
Refurbishment starts with a full inspection and evaluation, followed by a detailed proposal that gets to the heart of making cost-effective decisions. Depending on the condition of the equipment and the application’s demands, a complete overhaul or partial refurbishment and upgrades. Even a limited scope focussing on key components can improve the performance and functionality of an industrial elevator, especially in cases where the original components have become obsolete or can no longer practically be repaired.
Work is fully warranted and completed in line with the latest industry standards, always carried out by highly qualified experts in industrial elevators. Safety is always the primary concern for any vertical access system. Every refurbishment project includes upgrades to the latest available safety features.
Refurbishment and upgrade projects use only genuine Alimak spare parts sourced from service centres across 100 countries to protect every industrial elevator’s integrity, performance, and safety over the long term. Where necessary for extensive or custom refurbishments, Alimak Service can draw on eleven manufacturing and assembly facilities in eight countries for state-of-the-art technology.
Alimak Service’s technicians are experienced at working with users to develop a comprehensive refurbishment plan tailored to your schedule, individual needs on each site, and the service demands on the vertical access system. They aim to work with you to achieve optimal performance with the minimum disruption to everyday operations.
Contact us to find out more about how Alimak Service can extend the life of your industrial elevator.
The Lloyd’s of London building is an essential centrepiece of the London Central Business District. Recognised with Grade 1 listed status, the building’s facade is a prominent example of Britain’s modern architectural style in the last half a century, creating a contrast to the country’s significant historical buildings. Alimak Service’s Cento team, in partnership with BMU manufacturer Manntech, recently replaced the tired facade access system to continue the maintenance of the Richard Rogers designed building into the future.
The pre-existing 35-year-old building maintenance units (BMUs) had been in place since the Lloyds building’s completion in 1985. This project saw challenges, including the requirement of replacement without pausing daily operations of the internal offices and trading floor, while navigating the needs of working on a heritage-listed building and considering the loading limits of the building.
Alimak Service’s Cento team was integral in the implementation process to overcome these challenges, having previously provided maintenance and service solutions for the original facade access system on the Lloyds building. This Cento Engineering Group was recently acquired by Alimak Group, however had worked alongside Alimak Service as a service operator in the UK for 20 years, providing installation, maintenance, spare parts, and inspections to facade access systems. The team’s specific knowledge of the building was used to plan the complex BMU replacement effectively. The new system was installed with multiple crane lifts and innovative working approaches such as a suspended scaffold platform; coordinated by the expert Alimak Service technicians.
As a result, Alimak Service’s Cento team together with Manntech delivered a custom facade access solution consisting of 17 building maintenance units in total. Of the 17, six underslung BMUs were installed on the underside of concrete capping beams. A further four track-mounted BMUs utilised the pre-existing track system with the addition of telescopic jibs. Six larger crane-type BMUs are mounted on the building’s feature towers. Finally, a single crane-type BMU with a telescopic jib was installed above the atrium section, with a bespoke design required to minimise total weight.
1271 Avenue of the Americas, previously known as the Time & Life Building, is an important historic part of the American built environment. In 1959 it became the first of four new towers which expanded the iconic Rockefeller Center. Reaching 587 feet (179 metres) and 48 floors, the green glass facade remains a vibrant part of New York City life to this day.
When it became clear a modern new facade access system was required to protect this jewel in the Manhattan cityscape, CoxGomyl were entrusted with developing and executing a carefully considered building access solution appropriate to the special requirements of installation on an existing structure, and all within a tight time frame. This type of BMU replacement project brings with it specific challenges which together the CoxGomyl and Alimak Service team (the installers) are well experienced in navigating.
Drawing on a range of installation methods and pre-planned strategies, Alimak Service were able to deliver an improved facade access solution with prompt and smooth delivery. The comprehensive facade access system for 1271 Avenue of the Americas encompasses two CoxGomyl Building Maintenance Units which were selected and adapted for the parameters of the building throughout design, manufacture and installation.
The first BMU is located at the eighth-floor terrace. A compact design was a critical requirement due to an existing garage structure which the BMU would be housed within when in parked position. Throughout the process, the garage dimensions were considered to ensure the BMU could be practically stored. The compact design also allowed for smooth installation with the use of an 80-ton street crane.
The second Building Maintenance Unit is situated at roof level. In order to achieve the required functionality, precise planning was required to transport the BMU to its permanent position. All components were calculated in size and weight to be transported through the building using the existing elevators, bringing them as far as a loading dock one level below the roof itself. From there, most components were lifted through a roof hatch utilising an aluminium gantry and an electric hoist.
The expertise in pre-planning, logistics and practical know-how allowed for this challenging project to be completed in just three weeks. Alimak Service together with CoxGomyl coordinated transport of the equipment to the site, unloading and lifting into position, all the way through to installation. Every inch of the route was meticulously planned, taking into account the dimensions of every door and roof hatch opening, elevator sizes and weight capacities, all working in conjunction with a qualified and experienced rigger to ensure there was no damage to the building or the BMU components.
Avanti is one of the global leaders in safe work in wind turbines. Through high-quality safety products and solutions for wind turbine towers, Avanti helps customers make wind energy cost competitive. With a comprehensive range of vertical access solutions all geared around maximizing safety, Avanti service lifts meet the varied and changing needs of customers in the renewable energy industry.
Alimak Service is the brand used by Avanti and Alimak Group’s other brands as the preferred service provider. Alimak Service is uniquely positioned to deliver unrivalled after sales support.
Whatever the needs of an Avanti customer, Alimak Service is able to provide a service solution. The comprehensive range of services available can vary from ad hoc repairs to comprehensive regular service plans for maintenance, designed to keep Avanti equipment in optimal working condition throughout its entire life. Alimak Service’s expertise extends across the entire range of Avanti products including, wind turbine service lifts, fall protection systems, ladders and climb assistance.
An Alimak Service package ensures full compliance to industry standards as tasks are being completed by highly qualified and educated specialist technicians following Avanti’s manufacturer’s specifications. This provides for minimal downtime and increased productivity, with all-important certifications supplied on completion.
Genuine Spare Parts
It is vital that genuine Avanti spare parts are used in any work carried out on the Avanti service lifts. Not only does this keep the equipment to standard according to certification and warranty requirements, but it is also a critical safety concern.
Classroom and online training solutions
Alimak Service’s product-specific expertise in Avanti products and wealth of experience in the vertical access industry provides comprehensive training solutions that contribute to safer working in the wind industry across operation, personal safety and technical training. Effective training provides certification and helps Avanti owners and operators to ensure compliance with relevant regulations. Online, remote learning and classroom formats are available.
Inspections, Safety and Compliance
As part of a core commitment to safety in vertical access, Alimak Service offers a range of programs covering Avanti product inspections and compliance certification for equipment. An inspection carried out by an expert Alimak Service technician allows owners and operators to work with the best possible safe working practices in place.
Where Avanti products are reaching the end of their natural life cycle, refurbishment in conjunction with the expert Alimak Service team may be an attractive option. When undertaken by appropriately qualified experts, refurbishment can effectively and economically extend the operational life of a service lift and improve performance of an aging system with a partial or complete overhaul. Refurbishment includes a full inspection and report on the Avanti system currently in place encompassing the structural, mechanical and safety systems. From there, a detailed proposal will assist customers in making informed choices on the benefits of specific refurbishment and upgrade work and how this can deliver updated technical and safety features for enhanced performance.
For more information on Alimak Service’s service and support solutions for Avanti products please contact email@example.com
As an indispensable partner in the construction of a major city tunnel project, Alimak Service played a key role in ensuring the custom engineered vertical access solution from Alimak was efficiently installed.
This extensive public infrastructure work in Brisbane, Australia includes digging twin tunnels of 5.9 kilometres beneath the river and the Central Business District. Alimak were entrusted with designing and manufacturing a unique Alimak SC 65-32 hoist for access which was specifically engineered for the requirements of this tunnelling project.
The Alimak Service team, worked with together with Alimak’s project managers and engineers to overcome a range of challenges throughout every stage from initial consultation to installation.
Alimak Service brought with them unrivalled expertise which was invaluable in the completion of a complex installation, especially for a bespoke hoist unit.
The project called for a top to bottom vertical access solution for tunnel workers travelling 40 metres with two landings, all of which would need to operate in a remarkably limited space. The parameters also dictated that the mast would have to run along the wall, making twin door access to the hoist particularly difficult to achieve. An access platform was locally designed, fabricated and installed by the Alimak Service team to provide access for the Alimak hoist. The platform is temporarily installed for this rental project.
Alimak manufactured a SC 65-32 hoist which met these requirements with specialist fabrication, testing and certification completed in Melbourne. The hoist was then transported to Brisbane as an oversized load and lifted on to the site by crane for the Alimak Service team to undertake an equally unique installation. The extremely limited space available made installation challenging. Due to Alimak Service’s specific expertise and special working relationships with the leading names in the access industry, the on-site team were able to complete the complex installation of the unique
hoist successfully and within tight timelines.
The custom hoist and platform will now remain in place over a two-year rental arrangement, providing reliable and efficient access to workers throughout this major urban tunnelling project while also contributing to safer working practices.