Alimak Service is uniquely qualified to deliver the best possible service for the leading brand names across the vertical access industry. This includes fast and convenient access to genuine Avanti parts for wind turbine service lifts, genuine spare parts for building maintenance units from Manntech and CoxGomyl and an extensive range of genuine spare parts, for a range of vertical access systems from Alimak from constructions hoists to industrial elevators.
Beyond the peace of mind provided by genuine spare parts from the original equipment manufacturers, Alimak Service is also unrivalled when it comes to the expertise and specific product knowledge necessary to protect the investment in vertical access solutions and contribute to safer working practices. Specifically, Alimak Service is able to offer several unique service offerings encompassing expert inspection programs and exchange or replacement programs for key components.
The close relationship with the leading providers across the industry means Alimak Service technicians are uniquely qualified to carry out safety inspections with the highest level of familiarity whilst meeting every requirement for best practice on safety systems and protocols. Just one example are annual inspections including the specialised Avanti runner. Alimak Service’s highly qualified technicians ensure compliance with the manufacturer’s guidelines and wider industry standards. The inspection process utilises an extensive global network of service centres to return each Avanti runner ‘as new’ using genuine Avanti parts where replacement is required with certification for a 12-month period.
The patented Alimak safety device is a well regarded innovation which revolutionised safety in the vertical access industry, deploying automatically in response to excessive speed to bring the car to a smooth stop while also cutting power to the drive unit. Appropriate inspection, maintenance and replacement of this vital Alimak part is clearly a critical safety issue. The Alimak safety device exchange program, available from Alimak Service, takes all uncertainty out of the equation with a lifetime warranty on the Alimak safety device. Replacement devices are remanufactured to the highest standards and rigorously tested, while also being brought up to date with the most recent design to deliver a remanufactured unit equal to a new model.
When it comes to building maintenance units, wire ropes are a key part in effective operation and safety. Often subject to general wear and tear, as well as factors specific to the individual system or environment, wire ropes should be inspected annually and replaced at least every four to five years to avoid compromised performance, damage to other components and, most importantly, compromised safety. Again, Alimak Service’s close relationship with industry leaders provides peace of mind across a full range of services with routine inspections including wire rope testing and, where necessary, a replacement package which covers testing and warranty for optimal performance.
Contact us to find out more about Alimak Service’s inspection and exchange programs.
Avanti Wind Systems is one of the global leaders in safe work in wind turbines. With installations in over 35,000 wind turbines around the world, Avanti’s wind turbine service lifts are designed to reduce the costs associated with the wind industry through safety solutions designed specifically for use in wind turbines. Alimak Service is in a unique position to offer dedicated, high-quality support and service solutions to Avanti customers. Utilising a global network, Alimak Service delivers a range of service and maintenance programs, Avanti parts as well as training for the safe operation of wind turbine service lifts.
Created in line with leading safety and industry organisations, Alimak Service’s training safety courses for the Wind industry are GWO accredited to ensure customers remain compliant and up to date with wind industry regulations. The GWO (Global Wind Organisation) is an industry body dedicated to achieving an injury-free working environment whilst setting common international standards for safety training and emergency procedures. GWO training standards set a number of requirements and criteria to be fulfilled during training exercises and acknowledge certified training providers such as Alimak Service who are knowledgeable and proficient in the delivery of such training.
Through a range of competence-based training solutions, Alimak Service supports the safe and compliant operation, inspection and installation of Avanti wind turbine service lifts. A range of training courses are available to meet the specific requirements of customers including safety, technical, operator and installation training.
Browse the range of GWO accredited training courses available from Alimak Service:
Avanti Fire Awareness – 4 hours
Avanti Fire Awareness Refresher Course – 4 hours
Avanti First Aid – 16 hours
Avanti First Aid Refresher 8 hours
Avanti Manual Handling – 4 hours
Avanti Manual Handling Refresher 4 hours
Avanti Working at Heights – 16 hours
Avanti Working at Heights Refresher– 8 hours
Including the GWO accredited training available from Alimak Service, a range of courses are also available for owners, operators and service providers of Avanti products. All training courses offered for Avanti products educate workers on the skilled and competent use of vertical access equipment.
Alimak Service also provides training solutions designed to overcome issues with accessibility by transcending traditional classroom learning methods. Easily track participants progress and access certifications via an easy to use Training Management System. Site managers can also verify participants certificate authenticity via our easy to use online app.
Get in touch with Alimak Service to discuss how the range of GWO accredited training courses support safety and compliance in the wind industry.
As part of Alimak Group’s companies, Alimak Service are uniquely positioned to provide tailored service and support solutions for the continuing optimal functionality of a wide range of essential vertical access products from leading global brand names including building maintenance units from Manntech and CoxGomyl.
The close relationship with these leading providers of the highest quality building maintenance units means that the Alimak Service team can deliver unrivalled product specific knowledge and expertise across a wide range of service solutions. This includes inspections, maintenance, servicing, easy access to genuine spare parts from the original equipment manufacturers and, not least, a range of training services delivered by knowledgeable and experienced industry experts. Our extensive offering now includes the new addition of BMU Duty Holder Training and BMU Basic Operator Training courses. These courses have been successfully deployed in a classroom setting and the positive feedback we received led us to develop the world’s first dedicated BMU eLearning training courses.
Alimak Service’s BMU operator training is now offered as an online course for maximum accessibility and convenience. This is a state of the art service developed using the latest technology to provide online learning in a 3D environment. The online training framework has been developed from the ground up in order to meet the specific industry needs associated with BMU operators. Interactive 3D graphics are combined with a virtual ‘white board’ screen which effectively communicates the theoretical aspects of the course. The training can be undertaken using a PC, tablet or mobile device providing access anytime and anywhere. This flexibility allows for training to be completed based on your own schedule while also saving the time and expense involved with travel and accommodation. In fact, the online version of BMU operator training has proved four times faster to complete than the classroom version.
Well-established, world leading providers of facade access solutions always put safety at the core of every product they design and manufacture. Safety standards can of course be compromised, however, when individual operators are not sufficiently well trained in the use of this highly-engineered equipment. All of which can put the safety of the operators themselves, building tenants and the general public at risk. All of the specific expertise of Alimak Service has been built into our recently launched eLearning course for BMU operators. In order to ensure the highest possible standards of safety and reduce the risks of harm as far as possible, we highly recommend that BMU operators complete this course either online or in the classroom in combination with a hands on familiarisation course. The development of all our training resources is driven by our commitment to make the building maintenance units we work with the safest building access solutions available on the market.
These pioneering BMU Operator Training courses are easy and convenient for the designated booking manager to register for through our Training Management System. Certificates are stored online and issued immediately upon course completion.
Contact us to discuss the details and benefits of our advanced online training options.
For over 70 years, Alimak have produced industry leading vertical access products engineered to serve the construction industry. Investing in cutting edge technologies Alimak’s mission is to drive productive and sustainable operations on construction sites around the world. Famous for their durability and reliability, Alimak construction hoists have become an essential in the construction industry for fast vertical access across a range of construction applications. Alimak Service offer service and maintenance packages, as well as upgrades, repairs and training courses on Alimak construction, hoists to maximise product uptime and optimise efficient operations on construction sites.
Providing a range of service solutions, Alimak Service aim to preserve the performance of your Alimak construction hoist and ensure safe operations throughout the lifecycle of the product. Services may be requested on a pay-as-you-go basis and repair work can be provided at any time. Maintenance and servicing can also be undertaken regularly through a range of packages designed to meet the requirements of construction hoists. These more standard arrangements work to Alimak’s servicing and maintenance schedules. Owners also have the option to upgrade to a comprehensive servicing package so that preventative maintenance may be undertaken to reduce the risk of any costly unscheduled or unnecessary downtime. All work is carried out by specialist Alimak Service technicians trained to work at heights so you know you’re in good hands.
What’s more, Alimak Service only use genuine spare parts sourced from 12 factories around the world for quality repairs, maintenance and upgrades that work the first time. These spare construction hoist parts are manufactured to Alimak’s standards to restore the performance of your equipment without compromising on safety or quality. Those seeking construction hoist parts enjoy fast dispatch times from one of 100 service centres around the world as part of Alimak Service’s aim to minimise any unnecessary downtime.
Alimak Service aim to ensure the safe and compliant operation of Alimak equipment on all construction and industrial projects. With courses on safety, operator training, technical and installation training available both in the classroom and as e-learning programmes, Alimak Service training courses are available for to those working in even the most remote locations. Training solutions can also be tailored to meet the specific needs of your business, Technical training and Control System Operation training are specifically advised for the owners of construction hoists to ensure the safe operation of the hoist within the construction site environment. Working closely with key safety institutions within the industry, Alimak Service deliver quality training content created to be compliant and get customers up to speed with legal frameworks and regulations.
Alimak Service are the leading provider of customer support for Alimak construction hoists across the industry. Get in touch with our team for more information on how our products and services can maintain the efficiency of your construction hoist.
Operating as a leader in the vertical access industry for over 70 years, Alimak’s proud history includes a track record for reliable products, designed for safety and engineered for high-functionality and productivity enhancement in even the most demanding environments. The Alimak industrial elevator utilises Alimak’s pioneering technology across a range of industrial applications including ports and shipyards, mines, plants and warehouses. Alimak Service offer service programs for maintenance, upgrades, training and spare parts.
Alimak’s industrial elevators are often used to transport passengers and materials to various vertical levels of access around industrial sites. Essential to a range of industrial operations, it is vital for an industrial elevator to be maintained throughout its lifecycle for a consistently high performance and to reduce the risk of unnecessary downtime. Owners and operators of Alimak industrial elevators often sign up for a service or maintenance plan to facilitate uptime in their machinery, reduce the costs of operations and prolong the product lifecycle.
The Service Maintenance packages offered by Alimak Service provide tailored after-sales support programmes. From servicing and preventative maintenance solutions to total lifecycle care, Alimak Service’s Service Maintenance packages are designed for flexibility with a pay as you go model available depending on the level of support required. Downtime for Alimak industrial elevators is minimised through the use of fully trained specialist technicians, genuine spare Alimak parts and scheduled servicing.
The safety of those operating Alimak equipment is a priority in all Alimak Service operations. Alimak Service offer comprehensive training programmes to ensure the safe and compliant use of Alimak industrial elevators. Working with key organisations within the industry renowned for safety, Alimak Service training courses include safety, operator, installation and technical training. Elevator Technical Training and Control System Operation courses are specifically curated to aid the competent and safe use of industrial elevators and keep staff compliant with local and industry regulations.
Alimak Service exclusively use of genuine Alimak parts in all maintenance, upgrade and repair operations. Sourced from 12 product factories, Alimak Service use genuine spare parts for high-quality maintenance that restores performance and prolongs the operating life of machinery. Alimak Service provide spare parts for the range of Alimak industrial elevators.
Get in touch with the Alimak Service team to discuss servicing, maintenance and training solutions for your Alimak industrial elevator.
Across the broad range of industries that require vertical access solutions for the practical, efficient and profitable running of their businesses, the safety of your people and of the general public should always be the top priority. The first step towards high levels of safety is choosing high-quality, well-designed and precision engineered vertical access equipment from trusted manufacturers. Ensuring safe operation of your vertical access systems such as building maintenance units, construction hoists and industrial elevators over the entire life of your equipment, is an ongoing responsibility that needs to be met effectively.
As part of the Alimak Group of companies, encompassing leading names in the vertical access industry including Alimak, CoxGomyl, Manntech and Avanti Wind Systems, Alimak Service are ideally positioned to offer our customers complete peace of mind by providing end to end service solutions which protect your equipment and its safe operation during every individual use and across its entire life cycle.
From the very beginning of the relationship, Alimak Service are able to provide installation by fully qualified, highly trained technicians to ensure the highest levels of safety are established from the outset, whether your vertical access equipment is a permanent fixture or only required temporarily.
Effective training is another key aspect of ensuring the safe operation of your vertical access equipment, and Alimak Service are pleased to offer a broad range of training solutions which can be tailored to your specific needs. Options are available to cover areas including personal safety, specific safety training for machine operators and technical training. Delivery methods are also flexible and encompass classroom-based learning, e-learning courses and on-site training.
Our comprehensive range of service solutions are designed to protect your equipment and your safety across the entire lifecycle of your access system. A number of options are available to suit your individual needs, from unscheduled repair work and servicing tasks on an as-requested basis to packages which provide for regular servicing and maintenance. These are particularly suited to construction hoists, industrial elevators, building maintenance units and wind turbine service lifts. Packages might take the form of a more standard arrangement which satisfies the original equipment manufactures’ schedules or a comprehensive servicing agreement including preventative maintenance which can help more closely monitor and manage your equipment.
All Alimak Service solutions are geared towards achieving the safest possible outcomes by providing fully trained technicians who are certified to work at height and in any number of specialised environments. In addition, only genuine spare parts are sourced from our partners in the Alimak Group and a limited number of other trusted suppliers, so safety is never compromised by inferior quality replacement parts.
Alimak Service can be with you every step of the way and work with you to ensure optimum safety standards are achieved consistently. Contact us to discuss how we can help you to improve safety and minimise risk.
We naturally expect that well-made, high-quality equipment is designed and built to last, but if you don’t choose the right service provider to provide maintenance, the lifecycle of your investment could be reduced.
For building owners and managers, a lack of sufficient maintenance to access systems can mean inconvenient downtime, loss of rental yield, the unforeseen expenses of having to refurbish or replace equipment which has not been sufficiently maintained and, most importantly, risk the personal safety of operators, residents and the general public.
Choosing the right service provider for your needs, by selecting a supplier with a combination of expertise and excellent customer service and provisioning of high quality parts, can offer peace of mind regarding your responsibilities for guarding the safety of the operators and the public. The right service provider can also help ensure that your valuable access equipment continues to perform at optimum levels over the entire life of the system.
Alimak Service is a dedicated service organisation formed by a union between the leading brands in vertical access solutions: Alimak, CoxGomyl, Manntech and Avanti. In addition, Alimak Service also provides service solutions for vertical access equipment from the brands Alimak Hek, Heis-Tek, Hek and Champion. This brings together the years of experience, knowledge and expertise from all of the biggest names in the industry, as well as delivering the finest customer support to all of our customers in locations across the globe.
The Alimak Group of companies has over 67,000 elevators, hoists, platforms, service lifts and building maintenance units installed around the world. As the global service support organisation of the Alimak Group, Alimak Service offers a global presence encompassing a network of technicians along with service centres and carefully selected authorised distributors in over 100 countries; Alimak Service is ideally positioned to provide customers with service when and where it is needed.
This depth of expertise combined with broad reach allows Ailimak Service to deliver a wide range of service solutions specially tailored to the needs and requirements of each customer. Service options include asset management, servicing, maintenance and repairs, procurement of genuine spare parts, refurbishment solutions, training, inspections, safety and compliance. This all ensures that your investment in vertical access systems is protected, that they continue to serve you as they are designed to, and that providing a safe environment is taken care of under the watchful eye of industry experts.
For all of your service, parts and training enquiries for your vertical access system, please contact us.
The package of service solutions that will meet the requirements of each customer and each vertical access system will always vary depending on their individual circumstances. For these reasons Alimak Service are able to provide a comprehensive range of service solutions which are tailored to each customer’s specific needs and concerns, taking into account the demands of their diverse environments.
Alimak Service offers the experience and knowledge of the leading brands in access solutions and a service support network covering 100 countries around the world. This means fast, efficient service wherever the system is located. Highly trained service technicians are strategically located across the globe and have the expertise to deliver excellent service on a wide range of access systems while being mindful and adaptable to local and individual concerns.
Whatever the specific uses of the vertical access system or demands of the location, there are some elements that don’t change. Safety is at the core of every service we provide along with the peace of mind that comes with knowing your equipment will be maintained to the highest industry standards.
Our expert Service team will guide you through the options available within the range of service maintenance packages and help you discover what tailored solution is most suitable for your equipment and your individual needs. This might be as basic as a standard service agreement based on the original equipment manufacturer’s preventative maintenance schedule. In order to take the opportunity to protect your investment in vertical access equipment, your requirements might extend to a comprehensive agreement designed to manage the equipment through the total lifecycle to minimise downtime and ensure every component of the access system is contributing to delivering the optimal performance it was designed for.
Within our broad range of service solutions, there are several types of services available which might form a key part of the solution that keeps your vertical access system performing reliably and safely. Regular preventative maintenance, for instance, ensures the ongoing health of your equipment before a larger problem occurs and helps extend the life span of the system for as long as possible. When an issue does need to be addressed, such as an unscheduled repair or replacement of worn or damaged components, Alimak Service offers specialist knowledge of structural, electrical, mechanical and hydraulic systems, along with a network of service centres to support work carried out in the field, and only use genuine spare parts which are warranted against failure. Alimak Service also offers easily accessible technical support for troubleshooting and diagnosis of faults. This can streamline the work carried out on site and reduce the time and inconvenience involved in assessing equipment in remote locations.
Beyond the details of your tailored package, all service maintenance packages from Alimak Service include numerous important features as standard. To mention a few, Alimak Service’s technicians are all trained by the manufacturers and where required, fully certified for working at height or in other specialist situations. All spare parts are 100% genuine and all maintenance and repair work is fully warranted. Our technicians always aim to fix any issues completely, first time, and keep downtime to an absolute minimum.
For all of your service, parts and training enquiries for your vertical access system, please contact us.
Certified and thorough training is paramount in ensuring the safety of vertical access systems. Although there are always new advances in safety equipment and technologically is constantly advancing towards minimising risks, the ultimate responsibility for maintaining a safe environment and ensuring safe operation of vertical access solutions comes down to a combination of well manufactured equipment, and building owners investing in the right operator training and an ongoing maintenance plan for their equipment.
For that reason, Alimak Service are proud to offer a wide range of certified, competence-based training programs to provide for the safe operation, maintenance and installation of equipment across a number of highly-regarded brands and manufacturers. Our training syllabus encompasses courses in four key areas: personal safety training, operator training, technical training and installation training.
We see training as more than a service but instead as part of our responsibility as a prominent leader in the vertical access industry and as part of our commitment to promoting the highest standards of safety. To these ends, we work closely with several leading safety and industry organisations in order to be well-informed of the regulatory and legislative landscape and ensure the training we deliver meets or exceeds the requirements.
The delivery of this important training takes a varied and flexible approach. Classroom-based learning is available at our dedicated service centres, while state of the art e-learning makes training accessible anywhere in the world at any time, which is a valuable asset in terms of delivering essential support to people in remote locations. In addition to the classroom and e-learning options, some training courses can be conducted on-site. Beyond the training course itself, Alimak Service also offers additional support for customers to take control and develop their own training pathway as well as keeping records of completed training and providing updates when refreshers and re-certification is required.
On top of our regular training courses, our training managers can also work with customers to develop bespoke training which is tailored to the needs of your people, organisation and equipment, with localised material designed to ensure compliance with the specific legislative and regulatory requirements of the area involved.
Bearing in mind advances in vertical access equipment and changes to legislation and regulations around the world, the landscape is constantly shifting and we are committed to ensuring that our training reflects this to keep your people safe. Alimak Service are active in promoting and adopting the best working practices currently available in the industry and reviewing our training content to reflect this.
For all of your service, parts and training enquiries for your vertical access system, please contact us.