Comprehensive service and support solutions for Avanti products

Comprehensive service and support solutions for Avanti products

Avanti is one of the global leaders in safe work in wind turbines. Through high-quality safety products and solutions for wind turbine towers, Avanti helps customers make wind energy cost competitive. With a comprehensive range of vertical access solutions all geared around maximizing safety, Avanti service lifts meet the varied and changing needs of customers in the renewable energy industry.

Alimak Service is the brand used by Avanti and Alimak Group’s other brands as the preferred service provider. Alimak Service is uniquely positioned to deliver unrivalled after sales support.

Service Solutions

Whatever the needs of an Avanti customer, Alimak Service is able to provide a service solution. The comprehensive range of services available can vary from ad hoc repairs to comprehensive regular service plans for maintenance, designed to keep Avanti equipment in optimal working condition throughout its entire life. Alimak Service’s expertise extends across the entire range of Avanti products including, wind turbine service lifts, fall protection systems, ladders and climb assistance.

An Alimak Service package ensures full compliance to industry standards as tasks are being completed by highly qualified and educated specialist technicians following Avanti’s manufacturer’s specifications. This provides for minimal downtime and increased productivity, with all-important certifications supplied on completion.

Genuine Spare Parts

It is vital that genuine Avanti spare parts are used in any work carried out on the Avanti service lifts. Not only does this keep the equipment to standard according to certification and warranty requirements, but it is also a critical safety concern.

Classroom and online training solutions

Alimak Service’s product-specific expertise in Avanti products and wealth of experience in the vertical access industry provides comprehensive training solutions that contribute to safer working in the wind industry across operation, personal safety and technical training. Effective training provides certification and helps Avanti owners and operators to ensure compliance with relevant regulations. Online, remote learning and classroom formats are available.

Inspections, Safety and Compliance

As part of a core commitment to safety in vertical access, Alimak Service offers a range of programs covering Avanti product inspections and compliance certification for equipment.  An inspection carried out by an expert Alimak Service technician allows owners and operators to work with the best possible safe working practices in place.

Refurbishment Solutions

Where Avanti products are reaching the end of their natural life cycle, refurbishment in conjunction with the expert Alimak Service team may be an attractive option. When undertaken by appropriately qualified experts, refurbishment can effectively and economically extend the operational life of a service lift and improve performance of an aging system with a partial or complete overhaul. Refurbishment includes a full inspection and report on the Avanti system currently in place encompassing the structural, mechanical and safety systems. From there, a detailed proposal will assist customers in making informed choices on the benefits of specific refurbishment and upgrade work and how this can deliver updated technical and safety features for enhanced performance.

For more information on Alimak Service’s service and support solutions for Avanti products please contact info@alimakservice.com

Alimak Service operator training courses now available through IPAF

Alimak Service operator training courses now available through IPAF

Alimak Service offers high-quality, competence-based training designed to support best practice operation for owners and operators of vertical access equipment. Offered both online and in the classroom, the training courses available from Alimak Service focus on a range of topics including safety training, technical training and operator training, and are accessible around the world.

Alimak Service partners with leading organisations within the vertical access industry to provide in-depth training that meets local and industry requirements. One such organisation is the International Powered Access Federation (IPAF), an internationally recognised industry body committed to the promotion of the ‘safe and effective use of powered access equipment in the widest sense’. The IPAF association aids owners and operators of vertical access equipment to remain compliant through the provision of technical advice, training programs and safety initiatives. Two training courses run by IPAF on behalf of Alimak Service are now available globally, which are the IPAF hoist operator and IPAF mast climbing work platform (MCWP) training courses.

IPAF hoist operator training
Suitable for completion in just one day, the IPAF hoist operator training course provides the knowledge and instructions required for participants to become qualified operators of a specified construction hoist whilst undergoing training on hazard management, safe working practices and construction hoist parts. Upon successful completion of the course, the participants will be awarded an IPAF Hoist Operator licence for the specified equipment type and the issue of an IPAF card.

Suitable for 2-4 students at a time, the IPAF hoist operator training course covers:

  • Relevant health and safety frameworks and requirements as well as guidance for the design, supply, use and management of construction hoists
  • How to safely and competently operate the specified construction hoist
  • Best practice emergency procedures in an event of an emergency for construction hoists and how to deploy them effectively
  • Daily inspections and construction hoist parts

IPAF MCWP operator training
This course offers operators training that is specific to the various types of mast climbing work platforms and is completed over a minimum of four hours. The IPAF MCWP operator training course promotes safe working practices and provides participants with knowledge of the correct procedures during emergencies or when hazards arise. When the course has been successfully completed, the participant will receive an IPAF Operator Licence and be issued an IPAF card.

The IPAF MCWP operator training course is available for 2-4 participants at a time and covers:

  • Health and safety frameworks and regulations and how to use and manage MCWPS
  • Safe and competent work practices for the operation of mast climbing work platforms
  • The correct emergency procedures and systems of a MCWP to enable its safe operation in an emergency
  • Pre-use and daily inspections of mast climbing work platforms

Get in touch with the team at Alimak Service for more information on the IPAF courses available or to enrol in a course.

 

Alimak Service offers competence-based, GWO accredited training to support safe operations and compliance in the wind industry

Alimak Service offers competence-based, GWO accredited training to support safe operations and compliance in the wind industry

Avanti Wind Systems is one of the global leaders in safe work in wind turbines. With installations in over 35,000 wind turbines around the world, Avanti’s wind turbine service lifts are designed to reduce the costs associated with the wind industry through safety solutions designed specifically for use in wind turbines. Alimak Service is in a unique position to offer dedicated, high-quality support and service solutions to Avanti customers. Utilising a global network, Alimak Service delivers a range of service and maintenance programs, Avanti parts as well as training for the safe operation of wind turbine service lifts.

Created in line with leading safety and industry organisations, Alimak Service’s training safety courses for the Wind industry are GWO accredited to ensure customers remain compliant and up to date with wind industry regulations. The GWO (Global Wind Organisation) is an industry body dedicated to achieving an injury-free working environment whilst setting common international standards for safety training and emergency procedures. GWO training standards set a number of requirements and criteria to be fulfilled during training exercises and acknowledge certified training providers such as Alimak Service who are knowledgeable and proficient in the delivery of such training.

Through a range of competence-based training solutions, Alimak Service supports the safe and compliant operation, inspection and installation of Avanti wind turbine service lifts. A range of training courses are available to meet the specific requirements of customers including safety, technical, operator and installation training.

Browse the range of GWO accredited training courses available from Alimak Service:

Avanti Fire Awareness – 4 hours
Avanti Fire Awareness Refresher Course – 4 hours
Avanti First Aid – 16 hours
Avanti First Aid Refresher 8 hours
Avanti Manual Handling – 4 hours
Avanti Manual Handling Refresher 4 hours
Avanti Working at Heights – 16 hours
Avanti Working at Heights Refresher– 8 hours

Including the GWO accredited training available from Alimak Service, a range of courses are also available for owners, operators and service providers of Avanti products. All training courses offered for Avanti products educate workers on the skilled and competent use of vertical access equipment.

Alimak Service also provides training solutions designed to overcome issues with accessibility by transcending traditional classroom learning methods. Easily track participants progress and access certifications via an easy to use Training Management System. Site managers can also verify participants certificate authenticity via our easy to use online app.

Get in touch with Alimak Service to discuss how the range of GWO accredited training courses support safety and compliance in the wind industry.

Choosing the right maintenance provider for your access equipment

Choosing the right maintenance provider for your access equipment

We naturally expect that well-made, high-quality equipment is designed and built to last, but if you don’t choose the right service provider to provide maintenance, the lifecycle of your investment could be reduced.

For building owners and managers, a lack of sufficient maintenance to access systems can mean inconvenient downtime, loss of rental yield, the unforeseen expenses of having to  refurbish or replace equipment which has not been sufficiently maintained and, most importantly, risk the personal safety of operators, residents and the general public.

Choosing the right service provider for your needs, by selecting a supplier with a combination of expertise and excellent customer service and provisioning of high quality parts, can offer peace of mind regarding your responsibilities for guarding the safety of the operators and the public. The right service provider can also help ensure that your valuable access equipment continues to perform at optimum levels over the entire life of the system.

Alimak Service is a dedicated service organisation formed by a union between the leading brands in vertical access solutions: Alimak, CoxGomyl, Manntech and Avanti. In addition, Alimak Service also provides service solutions for vertical access equipment from the brands Alimak Hek, Heis-Tek, Hek and Champion. This brings together the years of experience, knowledge and expertise from all of the biggest names in the industry, as well as delivering the finest customer support to all of our customers in locations across the globe.

The Alimak Group of companies has over 67,000 elevators, hoists, platforms, service lifts and building maintenance units installed around the world. As the global service support organisation of the Alimak Group, Alimak Service offers a global presence encompassing a network of technicians along with service centres and carefully selected authorised distributors in over 100 countries; Alimak Service is ideally positioned to provide customers with service when and where it is needed.

This depth of expertise combined with broad reach allows Ailimak Service to deliver a wide range of service solutions specially tailored to the needs and requirements of each customer. Service options include asset management, servicing, maintenance and repairs, procurement of genuine spare parts, refurbishment solutions, training, inspections, safety and compliance. This all ensures that your investment in vertical access systems is protected, that they continue to serve you as they are designed to, and that providing a safe environment is taken care of under the watchful eye of industry experts.

For all of your service, parts and training enquiries for your vertical access system, please contact us.

End to end service solutions tailored to your needs

End to end service solutions tailored to your needs

The package of service solutions that will meet the requirements of each customer and each vertical access system will always vary depending on their individual circumstances. For these reasons Alimak Service are able to provide a comprehensive range of service solutions which are tailored to each customer’s specific needs and concerns, taking into account the demands of their diverse environments.

Alimak Service offers the experience and knowledge of the leading brands in access solutions and a service support network covering 100 countries around the world. This means fast, efficient service wherever the system is located. Highly trained service technicians are strategically located across the globe and have the expertise to deliver excellent service on a wide range of access systems while being mindful and adaptable to local and individual concerns.

Whatever the specific uses of the vertical access system or demands of the location, there are some elements that don’t change. Safety is at the core of every service we provide along with the peace of mind that comes with knowing your equipment will be maintained to the highest industry standards.

Our expert Service team will guide you through the options available within the range of service maintenance packages and help you discover what tailored solution is most suitable for your equipment and your individual needs. This might be as basic as a standard service agreement based on the original equipment manufacturer’s preventative maintenance schedule. In order to take the opportunity to protect your investment in vertical access equipment, your requirements might extend to a comprehensive agreement designed to manage the equipment through the total lifecycle to minimise downtime and ensure every component of the access system is contributing to delivering the optimal performance it was designed for.

Within our broad range of service solutions, there are several types of services available which might form a key part of the solution that keeps your vertical access system performing reliably and safely. Regular preventative maintenance, for instance, ensures the ongoing health of your equipment before a larger problem occurs and helps extend the life span of the system for as long as possible. When an issue does need to be addressed, such as an unscheduled repair or replacement of worn or damaged components, Alimak Service offers specialist knowledge of structural, electrical, mechanical and hydraulic systems, along with a network of service centres to support work carried out in the field, and only use genuine spare parts which are warranted against failure. Alimak Service also offers easily accessible technical support for troubleshooting and diagnosis of faults. This can streamline the work carried out on site and reduce the time and inconvenience involved in assessing equipment in remote locations.

Beyond the details of your tailored package, all service maintenance packages from Alimak Service include numerous important features as standard. To mention a few, Alimak Service’s technicians are all trained by the manufacturers and where required, fully certified for working at height or in other specialist situations. All spare parts are 100% genuine and all maintenance and repair work is fully warranted. Our technicians always aim to fix any issues completely, first time, and keep downtime to an absolute minimum.

For all of your service, parts and training enquiries for your vertical access system, please contact us.

Why tailored training is vital to ensuring safety

Why tailored training is vital to ensuring safety

Certified and thorough training is paramount in ensuring the safety of vertical access systems. Although there are always new advances in safety equipment and technologically is constantly advancing towards minimising risks, the ultimate responsibility for maintaining a safe environment and ensuring safe operation of vertical access solutions comes down to a combination of well manufactured equipment, and building owners investing in the right operator training and an ongoing maintenance plan for their equipment.

For that reason, Alimak Service are proud to offer a wide range of certified, competence-based training programs to provide for the safe operation, maintenance and installation of equipment across a number of highly-regarded brands and manufacturers. Our training syllabus encompasses courses in four key areas: personal safety training, operator training, technical training and installation training.

We see training as more than a service but instead as part of our responsibility as a prominent leader in the vertical access industry and as part of our commitment to promoting the highest standards of safety. To these ends, we work closely with several leading safety and industry organisations in order to be well-informed of the regulatory and legislative landscape and ensure the training we deliver meets or exceeds the requirements.

The delivery of this important training takes a varied and flexible approach. Classroom-based learning is available at our dedicated service centres, while state of the art e-learning makes training accessible anywhere in the world at any time, which is a valuable asset in terms of delivering essential support to people in remote locations. In addition to the classroom and e-learning options, some training courses can be conducted on-site. Beyond the training course itself, Alimak Service also offers additional support for customers to take control and develop their own training pathway as well as keeping records of completed training and providing updates when refreshers and re-certification is required.

On top of our regular training courses, our training managers can also work with customers to develop bespoke training which is tailored to the needs of your people, organisation and equipment, with localised material designed to ensure compliance with the specific legislative and regulatory requirements of the area involved.

Bearing in mind advances in vertical access equipment and changes to legislation and regulations around the world, the landscape is constantly shifting and we are committed to ensuring that our training reflects this to keep your people safe. Alimak Service are active in promoting and adopting the best working practices currently available in the industry and reviewing our training content to reflect this.

For all of your service, parts and training enquiries for your vertical access system, please contact us.

How refurbishment solutions can extend the life of your vertical access system

How refurbishment solutions can extend the life of your vertical access system

Vertical access systems from the most well regarded, high-quality manufacturers are always designed and engineered as a long term investment in the care of your building. That being said, the march of time affects us all, even machines, and any system will begin to show signs of age after many years of service. Regular maintenance is therefore vital and at times, refurbishment solutions are necessary and can also offer a range of benefits.

As an alternative to getting by with an aging vertical access system which is no longer considered fit for purpose, a refurbishment of your system can provide many of the enhancements and advances that have improved performance and transformed the industry over the years. Due to age, increased downtime, lack of functionality or specific damage, it sometimes becomes necessary to upgrade existing access equipment with the benefit of the most recent technological advances. Older systems can also become a financial burden as it costs more to keep them running each year. Without incurring the considerable expense involved in installing an entirely new system, refurbishment by industry experts such as Alimak Service can extend the operational life of the existing equipment and therefore maximise the value of your initial investment in vertical access systems.

Alimak Service’s refurbishment solutions always includes a full inspection and evaluation report of the equipment, a detailed proposal which allows you to make an informed decision on the cost effectiveness of the refurbishment. Work is then undertaken by highly skilled technicians, fully warranted and up to the latest industry standards. The use of genuine spare parts ensures the quality and longevity of the refurbished vertical access solution.

Depending on the details of the project, a refurbishment solution might be relatively limited in scope and come under the banner of Product Upgrades. This kind of refurbishment project is focussed on a limited number of specific key components. In instances where bespoke or aging components have become obsolete and outdated, or can no longer be viably repaired, carrying out upgrades to introduce modern components can improve the performance or functionality of the system as a whole. Again, this can be a way to extend the operational life of the existing vertical access system. A well-connected industry expert Alimak are able to provide upgrade-based solutions for components of electrical, control, mechanical and hydraulic systems.

Alternatively, a more comprehensive refurbishment solution may be required for systems where the issues run deeper than a limited number of particular components. A complete refurbishment can extend the operational life of your equipment with a broader complete or partial overhaul of the structural, mechanical, hydraulic and safety systems. Again, Alimak Service are ideally placed to deliver this kind of refurbishment solution, providing service centres with dedicated technicians and resources for managing the complete refurbishment process from initial evaluation through to the final installation and re-certification. High complexity and major refurbishments also utilise the state-of-the-art manufacturing facilities in one of 12 Alimak product factories.

Refurbishment is often an attractive and cost-effective option for many vertical access systems which, for a variety of reasons, could be performing better. For that reason, Alimak Service can provide on-going assessment of your equipment as part of a comprehensive service package. This helps to budget for future work and to plan ahead for when refurbishment may become the right move for you.

Contact us to discuss a refurbished solution with one of our experienced vertical access specialists.

Why genuine spare parts are vital to protecting vertical access systems

Why genuine spare parts are vital to protecting vertical access systems

Vertical Access Systems commonly represent a considerable investment, so it is vital to ensure that building owners and managers act prudently to protect their investment when repairs and maintenance work is required. Discovering for instance, that a worn component needs to be replaced or that part of the system needs to be upgraded can seem frustrating in the short term. It is, however, part of a bigger picture which means preserving all of the benefits your vertical access system provides, ensuring it is still working at optimum levels, creating cleaning and maintenance efficiencies for the buildings and wind turbines they service and will continue to serve you well for its entire life cycle and, most importantly, that the safety of operators, residents and the public is not being put at risk.

Bearing in mind all of these factors, which demonstrate the importance of carrying out appropriate maintenance, it also becomes obvious that the quality of all the parts used in any repair or replacement work is vitally important. If a precision engineered vertical access system is subsequently fitted with inferior spare parts, there is a significant risk that you will lose the benefits usually associated with regular maintenance. Clearly, compromising on quality during maintenance means compromising the quality of the whole system.

Alimak Group products are constructed using the highest quality components, designed and manufactured in one of 12, state of the art wholly owned manufacturing facilities and from selected partners producing the industry’s leading proprietary parts. Therefore, in order to maintain these products for optimal performance and safety throughout their lifecycle, Alimak Service use original, genuine spare parts, manufactured and sourced to these same exact standards.

In addition Alimak Service is also able to provide a range of components that are remanufactured to the same high standards of the original. This offers a cost-effective option which does not compromise on quality and allows greater ease of budgeting for repairs, upgrades and replacement of inherently time limited parts, especially when included as part of a comprehensive service package which covers the lifecycle of the equipment.

Our relationship with the Alimak Group of companies means Alimak Service are able to source genuine spare parts from a wide range of the leading brands in the vertical access system industry including Alimak, Alimak-Hek, Champion, Hek, Heis-Tek, Coxgomyl, Manntech And Avanti.

This commitment to genuine spare parts is provided for through a global network made up of 100 service centres and the 12 Alimak product factories. This ensures that our knowledgeable local After Sales teams can identify and dispatch the required parts quickly and efficiently, delivering them to the right place at the right time.

For all of your service, parts and training enquiries for your vertical access system, please contact us.