Alimak are unrivalled world leaders with experience of developing high-value, precision-engineered vertical access solutions for the toughest working environments all over the world. With a history stretching back more than 70 years, customers in industries from construction, mining and metal processing to power, shipping and warehouses rely on Alimak’s robust construction hoists and industrial elevator products to get the job done safely and efficiently. Your relationship with Alimak Group, however, doesn’t end with installation.

Alimak Service can offer a uniquely attractive range of services through a combination of expert Alimak product knowledge and experience, access to genuine spare parts and a network of service centres and partners in over 100 worldwide locations. This allows owners and users of Alimak vertical access equipment to protect their investment and the safety of their people over the long term, keeping a system of construction hoists or an industrial elevator performing to the highest possible level over the entire lifecycle.

Our customisable service solutions are designed to achieve these aims for a wide range of customers operating in diverse environments with varying needs. Our expert team can consult with you on your specific requirements and guide you through the options that best suit you. We can provide flexible maintenance arrangements on a pay as needed structure, basic service packages which satisfy Alimak’s OEM maintenance schedule or more comprehensive maintenance and asset management agreements. All of our work is fully warranted and carried out by highly trained technicians using only genuine replacement parts to ensure the ongoing performance and safety of all Alimak products. We also provide easy, convenient and cost-effective exchange programmes for key components such as the celebrated Alimak safety device found on your Alimak industrial elevator or construction hoists.

Alimak owners and users can also benefit from the expertise and experience of the Alimak Service team in other areas. Our safety inspection and compliance services can provide peace of mind in the continued health of your vertical access equipment and the confidence to continue working knowing you have met the requirements of all relevant regulations. Our expertise is also shared through a wide range of training opportunities from personal safety to operator and technical training delivered both in the classroom and online to suit your needs. Alimak Service training empowers customers to establish their own learning pathways with records of completed units, updates, and any necessary re-certification.

Whatever the nature of your business, Alimak Service can help you to achieve the maximum productivity from your team and your vertical access equipment.

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